Sheraton Kagoshima

We loved everything about this hotel. Our room was beautiful and we were upgraded to a room with a view of the volcano. The spa was lovely. All the staff were very welcoming and polite. Shuttle bus every half hour to and from Kagoshimachuo train station and conveniently located next to a tram stop.

Very nice employees, with an excellent level of English. Everyone was extremely polite and helpful. They give the hotel a very elegant and classy feel. The establishment itself is gorgeous. Very modern and well thought out interior design. The views of Sakurajima are unreal. I felt like sitting in my room with those views was a relaxing vacation in itself. I also really enjoyed the various options for lighting in the room. There’s a relax mode that dims all of the lights in the room, I quite enjoyed that. There are also both black out blinds and shade to help make you as comfortable as possible. Then there is the spa and onsen that also have a very stunning and relaxing ambiance. There’s nice music playing in the background that I also really enjoyed. The body soap and lotion they offer in both the room and the onsens were very high quality, I’d honestly buy them to have them in my home. They smell good and leave your skin feeling extra soft. Everything was also very clean and seemed brand new, as if it had never been used before. The front desk was also nice enough to book me a cab in the morning on my way out, as the shuttle service to the bus station does not start until 10 AM. Lastly the location is quite convenient. There’s a tram directly across from the hotel as well as a supermarket immediately next door. It was very easy to get drinks and other items such as their sushi platters (which I highly recommend) to bring up to my room. If you want to relax in style and feel like a king or queen for some days, I definitely wouldn’t hesitate to book!

I have booked this hotel just for the view, and I was not disappointed. Few of the staff members did speak English which is huge plus, I did ship my suitcases to different hotel and they helped me with all of this. You can buy day pass at the hotel which was amazing. Also huge plus was the fact that they do offer the lift to Kagoshima station and back. Their breakfast is to die for. The location is super nice too the tram station is just next to the hotel.

We loved to stay at this Hotel and only wished for a longer stay then just three days. From our wonderful room with the perfect view over Sakurajima, beautiful and very clean enterieur and very comfy bed, to the very attentive and exceptionally friendly staff and very convenient free shuttle to Chuo station, right now we cannot imagine a better place to stay in Kagoshima!

Amazing view to Sakurajima, we were literally glued to the window 😄very comfortable bed, quality materials, enough packing space, spotless clean new room. Their Udon was my absolute favorite udon that I've ever eaten. Some employees can speak English very well and they were very kind and helpful. We enjoyed our stay very much, thank you!